- Online purchases
Goods will be dispatched upon payment. Images used may vary slightly from actual stock depending on manufacturer and/or supplier, however, every attempt will be made to supply goods with the same or better specs than goods advertised. We will notify you in such cases where we cannot provide goods as described due to stock overruns or other unforeseen circumstances.
- Payment
Payment can be made via Credit cards ( using the PayPal gateway) or by calling Head office and arranging cheque’s or money orders. Goods can only be dispatched on clearance of funds. The PayPal gateway is a totally secure payment environment. Your information will not be shared with any other parties, other than what is required to make good on your order. Please read our privacy policy.
- Dispatch time
Goods will normally be received within 7-10 working days by post, registered post or courier depending on your order. If there is a delay for whatever reason, we will notify you by email or phone.
- Refund for goods
We will refund or exchange goods to the same value( electronic goods, luggage, books, DVD’s: excluding certificates) if the goods do not meet your expectation provided they are returned in the original packaging and in resalable condition. We will also refund or exchange goods to the same value where it is required by law to do so. Freedom Escapes is governed by the laws of New South Wales.
- Use of certificates
Stays are subject to availability. All offers are based on twin share. Children and other guests are extra. Meal prices are advertised on the website. Bookings can be made by calling the hotels direct, checking availability and notifying them that you have a “freedom escapes/free2travel accommodation certificate” The hotels reserve the right to limit rooms, and change their offer without notice. The certificates are valid for 18 months, unless otherwise stated in writing. Freedom Escapes cannot replace lost certificates without a charge.
- Agreement
By checking the tick box on the payment page you acknowledge that you understand the terms of trade and the conditions of use of Freedom Escapes accommodation certificates.
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